You're in the weeds at 7pm. The phone won't stop ringing.
The Host Stand answers it. Front-of-house help for independent spots: reservation calls answered during the rush, no-shows cut down, the phone off your host's back so the line can breathe, every review handled in your voice.
Tell us your most dreaded task
the plate
the bar
the patioOwners tell us the same three things
The phone rings off the hook right when we're slammed.
At a $55 average check, a missed 4-top is $220 walking to the spot down the block. The rush is exactly when nobody can grab the line.
The host is on the phone instead of greeting the people at the door.
Parking, hours, do-you-take-reservations: basic questions pull your host off the floor and jam up seating when every minute counts.
No-shows torch the prep and the table.
An empty reserved top is $25 to $50 a seat in wasted prep and labor, plus the walk-in you turned away. Reminders and a waitlist fix it quietly.
Your next table is deciding on Instagram at 5pm
San Diego diners find you on Instagram, Google Maps, and Yelp, then book on OpenTable or Resy, or they just call right before service for a last-minute table. The room that answers gets the covers. Miss the call and they scroll to the next spot.
Three quiet hands for the front of house
Peace at the Pass
Every call answered the moment it rings: reservations, hours, parking, dietary questions, so your host stays on the floor and the line stays focused.
The Full Book
Reservation and waitlist requests captured and booked around the clock, even mid-rush. The seats that would've sat empty get filled.
The Smooth Shift
Reminders that cut no-shows, the waitlist re-offered when a top cancels, and every Google and Yelp review answered in your voice, your sign-off first.
Tell us the one task your front of house dreads every shift.
If we can't automate it, the coffee's on us. 15 minutes, no deck, no jargon.